After-Hours & Emergencies

For after-hours water and sanitary sewer emergencies, call 601.856-2121.

Utility Resources

Pay your BillPay your water bill through our Action Center
Ridgeland AlertRegister to receive alerts regarding water outages and other issues
Billing InformationPayment options, billing calculations, E-billing, late fees
FormsUtility Department forms
Connect/Disconnect Water ServiceEstablish new water service or disconnect current service
Water and Sewer InformationWater quality, rate schedule, facility plans, leak letters, Jackson Treatment Plant
EyeOnWater App InformationWater Meter Improvement Project
2023 Water Quality ReportInformation regarding water quality and services

Private Utility Providers

Entergy1-800-368-3749 (1-800-ENTERGY)
CenterPoint Energy1-800-371-5417
Atmos Energy1-888-286-6700